Frequently asked questions

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About Coordi

What is Coordi?

Coordi is “The B2B Sales & Ordering Platform” – a unified environment where you organise field sales, commercial teams and B2B customers in one place, modernising how you sell, take orders, manage customers and run commercial operations by combining Sales Force Automation (SFA), B2B ordering, CRM and a B2B portal on a single set of customer and sales data, with optional Coordi HR and Coordi IntelliProduct modules for HR operations and AI-driven product content and pricing that stay fully connected without complicating your core B2B Sales & Ordering setup.

What is Coordi?

Who is Coordi for?

Which Coordi Apps are included in the platform?

Coordi is structured in five main app suites that share the same data model and dashboards: Coordi Sales unifies SFA, B2B Ordering, CRM, Pharma CRM and Product Intelligence for your sales team; Coordi Portal is a B2B buying portal where customers place orders 24/7 with their own prices, discounts and real-time stock; Coordi E-shop is a B2C online store connected to your ERP and the rest of the platform; Coordi HR covers everyday HR needs such as time and attendance, leave, expenses, employee directory, org chart, onboarding, knowledge base and benefits; and Coordi IntelliProduct is an AI suite for product content, price monitoring and dynamic pricing across B2B portals, e-shops and digital catalogues, giving you end-to-end visibility across sales, orders, HR and product performance.

Which Coordi Apps are included in the platform?

Product, Modules & Use Cases

How is Coordi different from a traditional ERP or standalone CRM / ordering tool?

Coordi focuses specifically on B2B Sales & Ordering – the commercial front-end of your business – by bringing SFA, B2B ordering, CRM and a B2B portal into one platform instead of spreading them across multiple tools or customising your ERP for sales workflows, so your existing ERP remains the system of record for finance and stock while Coordi serves as the single, API-connected workspace where sales teams and B2B customers work on the same customers, price lists, stock and orders.

How is Coordi different from a traditional ERP or standalone CRM / ordering tool?

Does Coordi replace my existing ERP or B2B e-shop?

Do we need to implement all Coordi Apps at once?

How does Coordi help our field sales team?

How does Coordi help our B2B customers order on their own?

What does Coordi HR cover?

What is Coordi IntelliProduct and when should we use it?

Is Coordi suitable for Pharma & Healthcare companies?

Integrations, Security & Data

How does Coordi connect with our existing systems?

Coordi provides RESTful APIs and ready-made connectors to integrate with your ERP, BI, B2B portals and external platforms, typically synchronising customers, price lists, stock and orders with ERP, connecting Coordi Portal, Coordi E-shop, external e-shops and marketplaces for price and catalogue management via IntelliProduct, and feeding data exports into BI and reporting tools so you maintain a single source of truth without manual file exchanges.

How does Coordi connect with our existing systems?

How are security, GDPR and access rights handled?

Implementation, Reporting & Pricing

How long does implementation take and what does the process look like?

Implementation time depends on scope and number of apps, but the process typically follows four structured phases: discovery and design to understand your processes, systems and commercial goals; configuration and integrations to set up the selected apps and connect them to your ERP or e-shop; pilot and onboarding with a smaller group to refine configurations and train users; and go-live with ongoing optimisation and dashboard tuning, so most customers see value as soon as the first app goes live and can then expand step by step.

How long does implementation take and what does the process look like?

What kind of reporting and analytics does Coordi provide?

What support and training will we get after go-live?

How is Coordi priced?

Coordi E-shop (B2C e-commerce)

What is Coordi E-shop?

Coordi E-shop is the B2C online store of the Coordi platform, fully connected to your ERP and other Coordi Apps so you manage products, stock, prices and promotions from a single backend while consumers get a modern, responsive, mobile-first shopping experience on your branded storefront, with real-time stock and pricing from ERP and built-in tools for promotions, loyalty, subscriptions and referrals.

What is Coordi E-shop?

Who is Coordi E-shop for?

How does Coordi E-shop work with my ERP and other Coordi Apps?

Can we use Coordi E-shop together with Coordi Portal for B2B ordering?

We already have a B2C e-shop. Can we migrate to Coordi E-shop?

Bring your B2B sales into the future

Book a personalized demo and see how Coordi can transform your company's commercial operations.

Book a Demo Now

Bring your B2B sales into the future

Book a personalized demo and see how Coordi can transform your company's commercial operations.

Book a Demo Now

Bring your B2B sales into the future

Book a personalized demo and see how Coordi can transform your company's commercial operations.

Book a Demo Now